FAQ

1 / What is required to import or export a pet?

2 / Does my pet need to go through quarantine to enter Japan and Hawaii?

3 / How early should I start planning for a trip with my pet?

For both importing and exporting pets, you will need a pet microchip and variety of documents including health certificates, vaccination records, and potentially import/export permits depending on the country. Our services guide you through obtaining and completing all necessary paperwork.

If you meet all the requirements, both countries offer the possibility of same-day release. It's important to ensure that all conditions are met well in advance.

We recommend starting the planning process at least 4-8 months in advance. This timeframe allows for the completion of any necessary vaccinations, health certifications, and a rabies antibody test, ensuring a smooth travel experience.

4 / Can you help with airline/hotel reservations for pets?

We provide detailed information on pet-friendly airlines and hotels and their specific requirements. However, we recommend that clients handle their own airline/hotel bookings directly to ensure they receive the most current availability and fare options, which can vary frequently.

5 / What are the costs involved in pet travel?

Costs can vary significantly based on the destination. Here is a breakdown of potential expenses:

Vaccinations, Blood Test, Parasite Prevention and Health Checks
Airline Fees
Crate or Carrier
Hotel Pet Fees

6 / How can I track the progress of my pet’s documentation?

We keep you informed at every step of the documentation process. Feel free to reach out with any questions along the way!